Returns & Exchanges

At Cookery, we want you to be completely satisfied with your culinary tools, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it is a professional-grade knife or a specialty Dutch oven, we are committed to ensuring your kitchen is equipped with only the best.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the unused cookware in its original brand packaging and secure it inside a sturdy shipping box to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.